Effective Date: 07-01-2025
Welcome to the Hydrogrip Rewards app ("the App"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our App. By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, address, bank account details (for cash redemption), and government-issued ID (for KYC verification).
Device Information: Device type, operating system, and unique device identifiers.
Usage Information: App activity, scanned QR codes, earned points, and redemption history.
Location Data: Approximate location based on IP address (if required for troubleshooting).
2. How We Use Your Information
We use the information collected to:
Process KYC verification and ensure account security.
Award points based on QR code scans and product purchases.
Facilitate redemption of points for gifts or cash.
Communicate updates, promotional offers, and support-related messages.
Improve the functionality and user experience of the App.
3. Sharing Your Information
We do not sell your information. However, we may share it with:
Service Providers: For KYC verification, payment processing, or customer support.
Legal Authorities: If required by law or to protect our rights and users.
Affiliates: To enhance app functionality and services.
4. Data Security
We take reasonable measures to protect your information, including:
Encryption of sensitive data during transmission.
Secure storage of personal information.
Regular audits and updates to ensure data safety.
However, no system is completely secure. Use the App at your own risk.
5. Your Choices
You can update your personal information via the App.
You can opt-out of promotional communications by contacting us.
Deleting your account will erase your personal data, subject to legal obligations.
6. Children’s Privacy
The App is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted.
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be notified via the App or email. Continued use of the App after updates constitutes acceptance of the revised Policy.
8. Contact Us
For questions or concerns about this Privacy Policy, please get in touch with us:
Email: contact@hydrogrip.in
Phone: +91 93666 97834
Address: R.K. Nagar, Khayerpur, Agartala, West Tripura - 799001
By using the Hydrogrip Rewards app, you agree to this Privacy Policy. Please read it carefully and contact us if you have any questions.